totemdecks web store FAQ section

Totem Decks proudly manufactures laser engraved skateboard decks. Our range features numerous original works, as well as guest apperances from internationally known artists. The art on our decks tells stories, has character and - most importantly - a sense of humour.

Our product is genuine, 100% Canadian maple 7-ply. It is tough and has been tested by skaters. We do NOT use cheap blanks. The decks are laser engraved and shipped out of Australia. Each of our decks features an individually numbered seal, so that no two decks we manufacture are ever alike. This means that nobody in the world has a deck like yours. How good is that!?

Totem Decks is staffed and operated by professional designers who do not compromise on quality. We are proud to design, manufacture and deliver products that we ourselves would be happy to buy, as well as offer a helpful and fast service.

Currently we stock 7.5 inch and 8 inch wide decks. Please see the product details for more information about each deck. We will generally make and ship a deck on what we have left in stock. To request your deck/s to be either 7.5" or 8", please write the following into the "Notes / Instructions" field during the ordering process: "I WOULD LIKE DECK [insert deck name here] TO BE [insert desired size here]".

Yes. The decks have been stress tested and are suitable for skating. The plywood laminate is very tough, so the engraved designs will stay visible through wear and tear. For images of decks that have been used, please have a look at the Totem Deck website: http://totemdecks.blogspot.com

If you are sure that you will be using the deck to skate on, we can leave a blank UNENGRAVED square area around the mounting holes so that the trucks can be screwed to a flat surface. For images of how this works, please check the Totem Decks website at: http://totemdecks.blogspot.com. To request a blank truck mounting area on your deck, please write the following into the "Notes / Instructions" field during the ordering process: "PLEASE LEAVE BLANK TRUCK MOUNTING AREAS ON THIS DECK". If you are ordering more than one deck, please state the NAME of the deck/s which you would like the mounting area to be left blank on.

Mounting blocks that can be screwed into walls, as well as ones that are non-damaging (for rented properties) will be available shortly from our product range.

For Australian customers, GST is included in all listed prices.

We do not offer refunds resulting from a change of mind. Orders are very carefully packed to be protected and secure in the mail. If your order is damaged in transit and arrives to you in inferior condition, we will happily exchange it for a new unit at no extra cost. Simply mail us back the damaged deck.

Every deck we manufacture has a unique serial number engraved into its surface, which means every deck is completely unique. This is awesome in itself. But what is even more awesome is that we use the serial numbers for future prize draws, competitions, freebie giveaways and other stuff that reminds our customers we still love them even after they leave the site. Score!